Hello David!
If your bid is successful and you win an upgrade based on your bid amount, you must pay the bid amount, and you cannot cancel your bid. If you have made a bid but have not received an answer and would like to withdraw, you must contact MSC Cruises and ask them if it’s possible to remove your bid. However, we recommend asking for written confirmation from them if they say they can do this.

Hi Linda
Thank you for contacting us at CruiseTrail! As you were unable to make the bid, it could be that all available cabins are now filled. However, I recommend contacting MSC Cruises directly to check that there is no technical problem with the upgrade system that prohibits you from placing a bid, so you don’t miss out.
If a bid is still possible, request a new offer to be sent to you by email and try again. Good Luck!

Hello Diane

Thank you for your enquiry! Be sure to sign up for an MSC account via the cruise line’s web page. You must agree that they can send you MSC offers and marketing promotions to receive an email about possible upgrades and the bidding program. If you do not receive an offer to upgrade your stateroom, I recommend calling the cruise line (or your travel agent if you have booked through a 3rd party) and ask if they know when offers to upgrade are planned to be sent out.

Hi Cliff

Thank you for contacting us. Firstly I must apologize for the very late reply, your enquiry has slipped right by us and I have only just spotted it. The latest information we have from MSC Cruises is that you would NOT get the all the benefits of the Yacht Club category, you would only receive the actual cabin upgrade to Yacht Club category.

We would also add that policy can change at any time, so do double check this information at the time of booking.

We hope you enjoy a wonderful experience with MSC Cruises.

Thanks
Cliff Davidson

Hi Julie-anne,
Thank you for contacting us! Unfortunately, navigating MSC Cruises’ website is not that easy. You should be able to register your email address when booking. Alternatively, I recommend contacting MSC Cruises; your region’s telephone will appear at the top of their website homepage. Give them your booking number, and they can insert your email address. I hope this helps, this is how I used to register my customers when they wanted to participate in the MSC Bid program.