Combining airlines can definitely save you money, but there are risks to be aware of.
Building your own itinerary by combining flights is relatively easy. Still, when you do, you also shift who is responsible for the booking if something goes wrong.
In this article, we look at how combining airlines in one trip can save you money, what you should look out for, and if you should do it at all.
Virtual interlining – what is it, and how can we use it?
Virtual interlining creates a trip by combining airlines and transport companies that do not necessarily work together.
Examples could be a trip using:
- local point-to-point low-cost carriers as feeder flights for international network carriers
- trains, buses, and transfer companies in combination with airlines
Managed properly, virtual interlining offers more opportunities to sell trips for airlines and transport companies.
And as we all know, the airline industry needs all the help it can get after years of problems with profitability and now the challenges with the onset of Covid-19.
In addition, it promises the traveler savings as in cheaper tickets and more choices.
Is combining airlines via virtual interlining a good thing?
Yes, it can be. But combining airlines is not necessarily good for us, the customer. We need to pay attention to precisely what we are buying. And if we don’t, it could cost us more money in the long run.
In a scenario where combining airlines via virtual interlining is left unmanaged, we could find ourselves in a situation where the individual traveler is left to assume and manage risks previously carried by the airline.
Many airlines – but only one Validating Carrier
The truth is that all airlines do not play nicely together.
Let’s simplify to illustrate a point
- point-to-point low-cost carriers do not play with anyone else
- network carriers only play well with their Alliance or Group partners
- sometimes deals are struck with train and bus companies
You could argue that apart from the exceptions above, airlines and transport companies compete rather than combine efforts.
For example, Delta Airlines likes to build itineraries combining efforts with, for example, Air France and KLM.
Why?
Because they are all members of the SkyTeam Alliance.
So if you are planning a trip from New York to Rome, Italy, you may find yourself on a Delta prefix (“DL”) flight to Amsterdam and then a KLM prefix (“KL”) flight from Amsterdam to Rome.
And now comes the critical part.
Your whole trip, including all parts of the trip, would be the responsibility of the Validating Carrier.
And the main principle states that the validating carrier is the primary carrier of the itinerary. Most often, the airline that flies the longest route.
Validating carrier takes responsibility when booking one reservation
In our example, Delta Airlines would be the Validating Carrier as they fly the transatlantic part of the trip from New York to Amsterdam.
If there is a problem with the trip, you would contact Delta Airlines. And Delta Airlines would assist you regardless of whether the problem involved the long haul across the Atlantic or the connecting KLM flight within Europe.
The simple rule is that the airline that filed the itinerary and flight price would also be responsible for the successful completion of the trip. That is the validating carrier. The airline assumes the risk, and you, the traveler, benefit from this level of protection.
So far, so good.
Needless to say the traveler will be held responsible if at fault. It is, for example, your fault and responsibility if you spend too much time browsing Tax free shopping and arrive late to check-in.
Enter Virtual Interlining: Many airlines – many validating carriers
You, the traveler, stand to assume more risk when virtual interlining allows you to create trips combining transport companies that do not work together.
These types of trips can be created on a manual ad hoc basis by you online or via a travel company using virtual interlining technology.
Booking via a Travel Agent offering Virtual interlining technology
If you book via a travel company like Kiwi.com, you must ensure that you are comfortable with the guarantees they provide for trips with virtual interlining components.
The idea of this Interlining type guarantee is to assure you as a customer that the travel company assumes the risk of the airline. You should be no worse off.
Whether this is true and enough to make you feel comfortable is for you to decide.
But I strongly suggest that you make sure that you are covered if there is not enough time to
- recheck baggage between flights
- check-in for your next flight
- pass through Immigration again
- transfer between different airport terminals
- transfer between different airports or to train / bus stations for your next leg
Because, after all, these are the guarantees the airlines offer you when you book a traditional type of ticket.
When the traveler assumes the role and the risk of the airline
If you, on the other hand, decide to go for it and book the trip yourself, there are several pitfalls you need to be aware of.
First of all, the level of risk you assume depends on the type of trip you are booking.
Here I will give you two examples.
Example A
Virtual Interlining at its best
Example B
High-risk booking
Example A: Virtual Interlining showing all its potential
This is a perfect example where the promise of combining airlines via virtual interlining delivers without assuming excessive risk. The trip will be constructed using independent airlines and three separate tickets.
Outbound:
Leaving: 1 Aug 20.20 from New York
Arriving: 2 Aug 08.30 London
Flight from New York arrives in London, England, at 08:30 am (United Airlines)
Leaving: 10 August 09:00 from London
Arriving: 10 August 13.30 Madrid
Flight from London arrives in Madrid, Spain, at 13.30 (Air Europa)
Inbound:
Leaving: 16 August 08.30 from Madrid
Arriving: 16 August 11:00 Frankfurt
Flight from Madrid arrives in Frankfurt, Germany, at 11:00 (Lufhansa)
Leaving: 20 August 11.05 from Frankfurt
Arriving: 20 August 13.15 New York
Flight from Frankfurt, Germany, arrives in New York at 13:15 (United Airlines)
Looking at the itinerary above, I see four direct flights but only three separate tickets. Virtual Interlining allows me to use Air Europa to save money.
Let’s have a look at how the actual tickets match up.
Ticket 1: A classic open-jaw roundtrip ticket with United Airlines (open-jaw means that you fly to one destination but home from another destination).
New York – London
Frankfurt – New York
Ticket 2: Oneway ticket with Air Europa
London – Madrid
Ticket 3: Oneway ticket with Lufthansa
Madrid – Frankfurt
With this itinerary, we have combined United Airlines and Lufthansa of Star Alliance with Air Europa of SkyTeam. But the risk we assume is not great as there is:
- ample time between departures.
- only direct flights
This means that we can handle a schedule change or a delay without impact on other legs of the trip. Furthermore, as we are flying direct, we do not have to worry about connecting flights, changing terminals, collecting baggage, and the like.
This is an excellent example of a trip where Virtual Interlining can lead to added flexibility and lower prices.
Example B: Virtual Interlining and constructing high-risk booking
In example B, we are booking the same itinerary, but there is one major difference.
Even though we are booking the same airlines and the same number of tickets, we are not allowing enough time between flights.
Outbound:
Leaving: 1 Aug 20.20 from New York
Arriving: 2 Aug 08.30 London
Flight from New York arrives in London, England, at 08:30 am (United Airlines).
Leaving: 2 August 09:00 from London
Arriving: 2 August 13.30 Madrid
Flight from London arrives in Madrid, Spain, at 13.30 (Air Europa)
Inbound:
Leaving: 16 August 08.30 from Madrid
Arriving: 16 August 11:00 Frankfurt
Flight from Madrid arrives in Frankfurt, Germany, at 11:00 (Lufthansa).
Leaving: 16 August 11.05 from Frankfurt
Arriving: 16 August 13.15 New York
Flight from Frankfurt, Germany, arrives in New York at 13:15 (United Airlines)
Looking at the itinerary above, three separate tickets offer the possibility of saving money, but we assume too much risk in this scenario.
If we take it step by step, we see that the tickets still match up the same way.
Ticket 1: A classic open-jaw roundtrip ticket with United Airlines
New York – London
Frankfurt – New York
Ticket 2: Oneway ticket with Air Europa
London – Madrid
Ticket 3: Oneway ticket with Lufthansa
Madrid – Frankfurt
With this itinerary, we have combined United Airlines and Lufthansa of Star Alliance with Air Europa of SkyTeam. But the risk we assume is too significant even though we are only booking direct flights.
The main reason this trip would fail is that there is not enough time to
- recheck baggage between flights
- check-in for the next flight
- pass through Security and Immigration
- transfer between different airport terminals
The time allowed between flights in London outbound and in Frankfurt on inbound is not enough to:
- Arrive at airport
- Collect your baggage at the Baggage claim area
- Leave the transit zone and make your way to the correct International departure terminal
- Take your baggage to the check-in counter (or baggage drop) for your next flight
- Go through Immigration and security to get to the departure terminal
- Get to your gate on time for boarding
So feel free to participate in the miracle of combining airlines via virtual interlining but be aware of the risks and benefits.
Did you find the article helpful?
Would you consider supporting us at no cost to you? Learn how you can say Thank You - at no cost to you.
We would love to hear from you!
We invite you to comment below if you found the article helpful or need us to cover an angle we missed.
Please note that comments are not immediately visible.
We check comments for relevance before publication to avoid unsuitable content or SPAM appearing on our website.